CLIENT EXPERIENCE 2.0 In Action

Blogs by Industry

About these BLOGS

We’re up to the big task here.  We are innovating the CLIENT-SUPPLIER RELATIONSHIP by changing the conversation (and our actions) about how clients and suppliers relate to each other.  These Blogs provide practical and specific examples of how to apply the CLIENT EXPERIENCE 2.0 methodology by industry (or market segment). Read them and apply them today. Notice a change in your mindset about building your business and a change in your results – immediately!

Your voice is important here.  Your contributions are welcome.  Be part of this change.  Please feel free to post comments and links to other bodies of work that will enhance this dialogue.

Procrastination: A CLIENT EXPERIENCE 2.0 Method to the Madness

If you’ve been away from a business-building strategy for some time, or haven’t yet gotten started – and – it’s been on your to-do list for too long … this Blog post is for you! I resurrected it from my archives, dusted it off and added The CLIENT EXPERIENCE lens to it – all in the name of helping my colleagues to stop beating themselves up for not Blogging more regularly (you know who you are!). I hope you, and everyone else who reads this, finds it of value.

How To “Help” Homeowners Pay You What You’re Worth

Getting homeowners to value what you do when they don’t really understand what you do and all that goes into doing it. One of the biggest challenges interior designers and decorators face in growing their businesses. I’ve summarized the key points from designer Glen Peloso’s seminar at SOFA earlier this month. Lot’s of raw CE2.0 data in here – is your receiver tuned to this frequency?

Procrastination: A CLIENT EXPERIENCE 2.0 Method to the Madness

If you’ve been away from a business-building strategy for some time, or haven’t yet gotten started – and – it’s been on your to-do list for too long … this Blog post is for you! I resurrected it from my archives, dusted it off and added The CLIENT EXPERIENCE lens to it – all in the name of helping my colleagues to stop beating themselves up for not Blogging more regularly (you know who you are!). I hope you, and everyone else who reads this, finds it of value.

We're Ready When You Are

We teach SUPPLIERS how to build their businesses by understanding and leveraging The CLIENT EXPERIENCE 2.0 of their market.

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