About The CLIENT EXPERIENCE 2.0

The key to joy and profit in your business

The way to JoyfulProfit is through the

CLIENT EXPERIENCE 2.0:

The EXPERIENCE the CLIENT is already having, not the one a 

SUPPLIER wants them to have.

 

If you’re a SUPPLIER, we’ll teach you how to build your business by understanding and leveraging The CLIENT EXPERIENCE 2.0 (CE2.0) of your target market.

And this is a whole lot easier to do when what you are building is aligned with your true purpose and when your goal is to find clients who are aligned with your core values.

Not feeling aligned? Clients not aligned? You may need do to some CORE VALUE Reconnecting.

 

Here’s the formula:

Understand what CE2.0 is +

Learn how and where to find the raw CE2.0 data of your target market +

Use the raw CE2.0 data of your target market as the starting point to create (or innovate) your business offer and to ensure that your entire sales, marketing and client service approaches speak to your target market so specifically that your clients clearly understand why they need to work with you

 

The Result = Profit without losing your connection to your purpose

CLIENT EXPERIENCE 2.0 In Action

The CLIENT EXPERIENCE 2.0 Methodology is applied by industry (or market) segment. You can learn to apply the CLIENT EXPERIENCE 2.0 Methodology to your business via our segment-specific Blog posts and FREE Stuff offers. Subscribe to your segment now!

 

CLIENT EXPERIENCE 2.0 includes thoughts, feelings, perceptions and values related to…

The Client's EXPERIENCE with ...

The CLIENT’s EXPERIENCE with the need(s) which precipitated their interest in how your services can help. For example: How familiar this need (and its resolution) is to the CLIENT (is this their first time handling this need or is it a recurring event?)

The Client's EXPERIENCE with ...

The CLIENT’s direct or indirect EXPERIENCE working with suppliers of your type (have they worked with suppliers “like you” before? With you? With others?);

The Client's EXPERIENCE with ...

The CLIENT’s EXPERIENCE of being “sold to” by anyone at any time. This includes EXPERIENCE with any type of supplier trying to get their attention and/or share of wallet, for any need or service combination, in a business or consumer context. Not just those with whom you compete.

The Client's RELATIONSHIP to ...

The CLIENT’s relationship to their job/role in their company (if they are a business buyer) or the CLIENT’s relationship to those they live with and/or who influence their buying decisions (if they are purchasing as a consumer).

And these are present before you even show up and certainly before the CLIENT knows anything about your offer or how you can help …

Understanding the CLIENT EXPERIENCE 2.0 of your target market converts building your business from an arduous task to a simple one.  Who doesn’t want more of that?

Everything you need to know about building your business can be found in the CLIENT EXPERIENCE 2.0 of your target market.

That’s an important statement and worth saying again:

Everything you need to know about building your business can be found in the CLIENT EXPERIENCE 2.0 of your target market.

Don’t’ worry, this doesn’t have to be complicated (and you don’t need a Psychology degree to have success with this approach). We’ve simplified it all for you in the JoyfulProfit Resources we make available to you.

We're Ready When You Are

JoyfulProfit Resources teach SUPPLIERS how to build their businesses by understanding and leveraging The CLIENT EXPERIENCE 2.0.

Work With Us!